FAQs

Here you can consult the frequently asked questions of the Rubina Resort S.A. anonymous communication channel.

Can the communication I do harm me?

NO. You are protected by Law 2/2023, of February 20, regulating the protection of individuals who report regulatory and anti-corruption violations. In accordance with this, you are protected from ANY sanction or harm you may suffer
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How much time do I have to communicate?

There is no fixed time, the sooner you communicate the better.

Is it going to entail any financial expense for me?

No. Under no circumstances will it entail an economic expense
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What if what I say isn't serious?

In that case, after the appropriate investigation, the communication will be archived.

When I make a communication through this channel am I filing a complaint?

No, what you are doing is communicating with us. Once we receive it, the situation is studied and how to proceed is evaluated. You, do not report, we are the promoters if necessary, always maintaining your anonymity
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Why should I report what I know?

Integrity, responsibility and transparency are core values for Rubina Resort. We have an obligation to know and understand our code of ethics. We are also responsible for reporting any possible breach of our code or rules.

Will I have to give more explanations or declare?

In that case, after the appropriate investigation, the communication will be archived.