Privacy Policy

In order to receive and process your complaint, you must confirm that you have read this Privacy Notice. If you do not accept the conditions as set out in the notice, you will not be able to make the report.

Remember that this channel is not intended to report emergencies.

The complaints channel is managed by Rubina Resort S.A. (hereinafter, the COMPANY), using the ithikios platform, owned by Digital Products Development SL, a company specialized in providing management systems for internal reporting channels for companies. Ithikios guarantees security and confidentiality for the purpose of the contracted treatment

.

Below, we show you the basic information on how we process your personal data:

- C.I.F


.: A17007550. the processing and Legitimation Of

Data will not be transferred to other third parties, unless legally required.

Those Access, rectification, deletion or oblivion, limitation, portability, opposition and to file complaints with

Rubina Resort S.A. data

controller

Data Protection Officer

You can contact us by email: [email protected] Data subject to

processing and origin

They will be:

· your contact details, if you provide them (name and surname, e-mail, telephone number)

· name and position of the people reported in the complaint · information (regardless of their nature) of the

facts reported

Purpose of

in accordance with current data protection regulations, the Company informs you that your personal data will be collected and processed for the purpose of:

  • Analyzing, processing and investigating the facts communicated in a confidential manner.
  • Manage the query you ask us.
  • Exchange information to complete your request.
Interview yourself to clarify the facts reported, if applicable.

Our legitimate interest is to ensure compliance with applicable policies and regulations and/or legislation

Recipients of transfers

Those

who are necessary under the law, the service providers in their capacity as data processors. Also, in the course of an investigation, it may be necessary for us to share the facts you report with another company in the group, if it is involved in the events; we will always keep your anonymity

.

Recipient of international

transfer

that derive from the processing of the complaint, question or concern to any other company in the group, as well as those derived from our relationship with the provider that manages the Complaints Channel with the guarantees set out in the Privacy Policy

Rights of the interested parties

the supervisory authorities.

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